At BB Locksmiths, we are committed to protecting your privacy and handling your personal information responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us for locksmith services.
By using our website, you agree to the terms outlined in this policy.
Who We Are
BB Locksmiths
Website: https://www.bblocksmithshastings.com/
We provide locksmith and emergency vehicle key services throughout Hastings and surrounding areas.
If you have any questions regarding this Privacy Policy or your personal data, please contact us through our website contact page.
Information We Collect
We may collect and process the following information:
- Your name
- Phone number
- Email address
- Address or service location
- Vehicle details where relevant
- Information provided through contact forms
- Communication records between you and us
- Website usage information such as IP address, browser type, and pages visited
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide locksmith services
- Arrange appointments and call-outs
- Process payments where applicable
- Improve our website and customer experience
- Communicate regarding bookings or quotations
- Prevent fraud or misuse of our services
- Meet legal and regulatory obligations
We only collect information necessary for legitimate business purposes.
Marketing Communications
We may occasionally contact you regarding services or offers that may be relevant to you. You can request to stop receiving marketing communications at any time.
We do not sell or rent your personal information to third parties.
Cookies
Our website may use cookies to improve user experience and analyse website traffic.
Cookies are small files stored on your device that help websites function efficiently and provide analytics information.
You can disable cookies through your browser settings, although some areas of the website may not function properly as a result.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
While we work hard to protect your information, no method of internet transmission or electronic storage can be guaranteed as completely secure.
Sharing Your Information
We may share your information with trusted third parties only where necessary, including:
- Payment providers
- IT and website service providers
- Emergency or legal authorities where required by law
All third parties are required to keep your information secure and confidential.
Data Retention
We only retain personal information for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain processing activities
- Withdraw consent where applicable
- Request restriction of processing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit the ICO website:
https://ico.org.uk/
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We recommend checking this page periodically to stay informed.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact BB Locksmiths through our website: